Loan Recovery Officer

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  • Loan Recovery Officer
  • December 18, 2023
  • Loan Recovery Officer
  • 2 positions in Battambong, Bunteay Meanchey

Job responsibilities

  • Engage and approach all district branch managers and provincial branch manager to discuss and explore practical technique and strategies to incorporate into the plan.
  • Formulate plan of detail actions of written off loans from previous and current years.
  • Set out the detail actions and target of WO recoveries down to all the concerned client service officer.
  • Accomplish the set monthly and annual plans
  • Ask for relevant lease document from Branch Manager or Deputy Branch Manager for recovery action.
  • Identify and assess a recovery likelihood of WO clients, rating Low, Medium, or High
  • Coordinate with CO to identify WO clients and classify them into four different categories according to combination of their willingness to pay and capacity to pay.
  • Home visit all NPL aging more than 60 days and  WO clients
  • Update NPL logbook 100% per write off and NPL client visiting for recovery action
  • Update write off and NPL client in system in a timely manner
  • Report the status of loan recovery progress and challenges to direct supervisor
  • Share recovery experiences and lessons learnt to CCO, and CO to get them better knowledge and understood for improving the loan assessment in the next loans made/originated
  • Seek ways to continuously improve performance and productivity on the job
  • Build close relationships with key local authorities and other involved stakeholders (COs, CCOs) to collect written-off loan.
  • Build and maintain good relationship with peers, subordinates, supervisors, and partners.
  • Honest, hardworking, good discipline, strong commitment and time consuming

Job requirements

  • Bachelor Degree in Economic, Management, Finance & Banking, Law, or other related fields is preferred.
  • Good understanding on leasing or microfinance in Cambodian context
  • Good in Khmer and English language
  • Good problem solving
  • 2 years in microfinance and/or financial leasing industry in Cambodia, including field work and back office work.
  • Ideally, the candidate would have worked in a role where s/he has been able to build good relationships with local authorities.
  • Strong numeric skills, analytical skill, and strong team-orientation
  • Demonstrate high level of ethical commitment and trustworthiness
  • Good negotiation and interpersonal skills
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